Marc Andreu Guerao

Profile

I run multi-site networks and business units with full P&L ownership. Fourteen years doing the same job across three industries: veterinary care, dental clinics and large-format retail.

Experience

1. Operations Director — Catalonia

   IVC Evidensia · European leader in veterinary care · July 2025 – present

   25 sites · €17M P&L · 30 direct reports

   • Full P&L ownership of the group's 25 veterinary centres in Catalonia: revenue, margin, staff cost, procurement and site-level profitability.
   • Leadership of 30 direct reports across site managers and the central operations team, and through them the clinical and front-of-house teams of the whole network.
   • Operational integration of 4 acquired sites (Igualada, Gavà, Rubí and Vilafranca del Penedès): processes, systems, clinical protocols, pricing policy and service standards.
   • Definition of the operational and commercial dashboard by site, driving efficiency and profitable growth through scheduling and capacity optimisation, headcount sizing, procurement control and service-mix improvement.

2. Area Manager — Catalonia and Aragon

   Adeslas Dental, S.A.U. · Mutua Madrileña Group · November 2021 – June 2025

   15 clinics · €10M P&L · 180 people

   • Operational leadership of a network of 15 dental clinics across Catalonia and Aragon with full ownership of a €10M P&L.
   • Leadership of 180 people across clinical, dental and administrative staff, through each site manager.
   • Definition and tracking of financial and commercial targets by clinic: production, treatment-plan acceptance, first-visit conversion, average ticket and schedule utilisation.
   • Roll-out of common operating procedures, change management, and assurance of clinical quality and regulatory compliance.

3. Hypermarket and Shopping Centre Director — Mallorca and Catalonia

   Carrefour, S.A. · February 2017 – November 2021

   €35M revenue · 250 people · 12 middle managers

   • End-to-end management of a €35M hypermarket and shopping centre with 250 people and 12 middle managers, with complete P&L responsibility: sales, margin, staff cost and profitability.
   • Design and roll-out of the site's e-commerce operation, reaching an average of 250 online orders per day.
   • Management of operations, logistics, inventory, shrinkage and site finance, plus the relationship with shopping-centre tenants.
   • Supplier negotiation, promotional planning and range management to improve margin.
   • Accountable for customer experience, regulatory compliance and occupational health and safety.

4. Operations Manager — Barcelona and Madrid

   Carrefour, S.A. · April 2015 – February 2017

   • Coordination of the hypermarket's daily operations and leadership of the operational teams.
   • Inventory control and shrinkage reduction; optimisation of stock rotation and shop-floor space.
   • Preparation and control of the site's annual budget, and supplier negotiation.

5. Commercial Manager — Madrid

   Carrefour, S.A. · March 2012 – April 2015

   • Design and execution of commercial strategies to grow sales and profitability.
   • Data and market-trend analysis; promotional and commercial event planning.
   • Visual merchandising coordination and inventory management.