Operations consulting
Operations consulting
Eight ways of addressing the same underlying problem: an organisation with several sites that has grown faster than it has organised its operation. Engagements are scoped in writing before they start.
01
Operations leadership
Structure, accountability, management rhythm and reporting for an operation that has outgrown its structure.
02
Fractional COO
Part-time operations leadership for companies that need executive judgement before hiring a full-time COO.
03
Multi-site network governance
One operating standard across the network, comparable sites and site managers led on a single criterion.
04
P&L, EBITDA and site profitability
Reading the P&L site by site: staff cost, procurement, capacity and service mix.
05
Post-acquisition integration
Turning an acquired site into a site of the group: processes, systems, pricing and service standards.
06
Network expansion and openings
Business case, CAPEX, staffing, processes and ramp-up to reach break-even sooner.
07
Process standardisation and SOPs
Documenting the processes whose variability actually affects service or margin.
08
KPIs and management dashboards
Few indicators, formally defined, each with an owner, reviewed in a meeting where decisions are taken.
These services describe capability built as an operating executive inside the companies listed under experience. Those companies are former and current employers, not consulting clients.